Child Welfare Supervisor Certification
DCS leaders serve in a pivotal role ensuring the guidance and support of staff that strengthen safety, permanency and well-being for children and their families. The Child Welfare Supervisor Certification Program will prepare new supervisors with the skills, knowledge and abilities to guide staff and serve families.
All new supervisors hired January 1, 2017 and after will have 6 months from date of hire/promotion to complete the Child Welfare Certification Program, which consists of coursework and a New Supervisor Presentation Panel.
*Upon completion of all coursework, Level 1 of the DOHR Learning Pyramid will also be completed.
All New Supervisors who are new to the program in which they are supervising will need to complete Specialty Weeks of Pre-Service.
| During the first 3 months: | ||
|---|---|---|
| Course Code | Course Title | Venue |
| CHCB1500 | Intro to the Child Welfare Supervision Program | ONLINE |
| CHCB0024 | Time and Labor (if not already completed) | ONLINE |
| HRNPP1000 | Navigating Practicies and Policies for Supervisors (DOHR) | ONLINE |
| CFW1000 | GREAT Customer Service (DOHR) | Classroom |
| AWSS2000 | AWS for Supervisors (DOHR) | ONLINE |
| RWMG1000 | Respectful Workplace for Managers (DOHR) | Classroom |
| SHTG1000 | Sexual Harassment (DOHR) | ONLINE |
| STW100 | SMART Performance Management (DOHR) | Classroom |
| CHDE2055 | Supervising for Quality Contacts | Live Webinar |
| Individual Learning Plan | Observation and Coaching with Supervisor: Observation of New Supervisor conducting Employee Performance Briefing | Coaching |
| During months 4-6: | ||
| Course Code | Course Title | Venue |
| PAOB1000 | Proactive Onboarding (DOHR) | ONLINE |
| PM20SUP | Performance Management 2.0 (DOHR) | ONLINE |
| STAR1000 | GREAT Customer Service: STAR Principles (DOHR) | ONLINE |
| PC1000 | Performance Coaching (DOHR) | Classroom |
| GSPM1000 | Get SMARTer: Coaching for Higher Performance (DOHR) | Classroom |
| DDR1000 | Developing DIrect Reports and Others (DORH) | Classroom |
| EC1000 | Effective Communication (DOHR) | Classroom |
| Coming soon! | Supervising for Worker Wellness and Safety | Live Webinar |
| Individual Learning Plan | Observation and Coaching with Supervisor: Observation of Team Meeting | Coaching |
Individual Learning Plan and Final Presentation Panel (ILP)
New supervisors will use the Child Welfare Supervisor Certification Program ILP to:
- Schedule and track their progress in the program to ensure completion by the deadline
- Document observation and coaching sessions with the Supervisor
- Document results of the Final Presentation Panel